The client shall make the service location accessible to Queen Bee Cleaning Service personnel on the scheduled service day.

If the team is locked out of Client’s home, every effort will be made to establish contact with Client to arrange for entry into the home, If contact is not made within 20 minutes of the arrival of the cleaning team, the scheduled cleaning will be skipped & you will be charged $70 late cancellation fee.

This fee is necessary to compensate the employees for unexpected lost revenue & time travel, to avoid the fee provide us with a key or code to gain entry to your home.