Breakage & Damage Policy

  • While an occurrence is rare, the possibility of breakage or damage is present while we clean. 

  • Our maids exercise reasonable care when cleaning your home, we carry insurance for damage or breakage caused by our maids.

  • We are not liable for damage that is caused by normal wear & tear, improper installation of an item in your home.

  • Family heirlooms not disclosed during the booking process, these items include but are not limited to the following: Artwork, Gifts & Collectibles: These items are expensive & impossible to replace. The client should point out such items to us before starting service.

  • Notification must be made within 24 hours of breakage/loss of any personal items.

  • Identical replacement is always attempted but not guaranteed.